About us
Our wood pellets conform to the highest quality standards in the market, with an extremely low moisture and ash content, making them ideal for use on wood pellet boilers and stoves.
We’re committed to providing our customers with the best possible products, and we stand behind every item we sell. When you purchase from us, you can rest assured that you’re getting the best quality available
Why Order From Us?
Response
We know that responsiveness and communication are important to our customers, and we take those values seriously. We believe that customer support is a vital part of our business. Our team is dedicated to providing friendly, knowledgeable and responsive support to all of our customers.
Quality
At our company, we pride ourselves on the quality of our products. We use only the finest materials and the most advanced manufacturing processes to ensure that our products meet the highest standards of excellence. We’re committed to providing our customers with the best possible products, and we stand behind every item we sell. When you purchase from us, you can rest assured that you’re getting the best quality available
Delivery At Convinience
Orders are shipped from different warehouses depending on your location. Shipping takes 3-5 days depending on the delivery address and availability of the quantity ordered. Our delivery truck comes with a forklift to offload the pallets from the truck to the drop off area. All packages are delivered to the precise address provided.
Frequently Asked Questions
The softwood Heating Pellets are is the perfect pick for its high heat output and low ash content.
One pound of wood pellets will produce approximately 8,000 BTUs of heat. So, if you are burning pellets on the “low” setting, say 1 ½ lb./hour (or 12,000 BTU), a bag will last about 26 hours. (40 lbs. divided by 1.5 lbs./hour = 26.67 hours.) veniam, quis nostrud exercitation.
The number of bags varies from 45 to 54 bags per pallet.
Delivery usually takes 2 – 5 days depending on the shipping address, quantity ordered and availability in stock. After payment is made, tracking information is sent to your email so you know how long it takes for the order to be delivered.
If you have any questions or concerns, don’t hesitate to contact our support team and we will be delighted to help you with all your questions.
NO! The minimum order is a pallet for the 40 pound bags and the 1000 pound big bags.
We don’t have the credit/debit card payment option on the website but if you want to pay with a credit/debit card, a payment link will be sent to you after confirmation of your order.
These are the people who are responsible for the overall direction and strategy of the company.
Our Human Resource Manger is responsible for managing all the employee in the plants life cycle. From recruiting, hiring, onboarding, and training. He plays vital role in ensuring the best working conditions for administrators and employees.
Kyle Thomson
Our Distribution Mangers is a true sales professional, with a track record of success. They are skilled at building relationships with customers and finding solutions that meet their needs. They are also a great motivator and team leader, inspiring our sales team to achieve their best results.
Martin Ogbonlaho
Our marketing specialist is a talented and creative individual, who understands how to create compelling marketing campaigns that get results. He is skilled at understanding our target audience and creating messaging that resonates with them.
Kristina Jones
Our Human Resource Manager Leads and supervises sales teams and oversees the day-to-day sales operations of the business. He has a robust set of responsibilities, including developing the company's sales strategy,
Mark Foster
Our financial manager is a financial expert, with a deep understanding of the numbers and a commitment to helping our company succeed. She is skilled at analyzing financial data and making informed decisions about our company's finances.
Gorge Winslow
Our Head Mechanical engineers designs our power-producing machines making sure all internal combustion engines, and steam and gas turbines, as well as power-using machines run effortless. Truly with him the company couldn't be ran this smoothly
Edward McArtee